Privacy Policy

We collect information you voluntarily submit through our contact form, booking and appointment request form, and any phone, text, or email inquiry you send us. This typically includes:

• Your full name
• Phone number
• Email address
• Vehicle information you provide (year, make, model, condition, photos, or reference material)
• The service you are interested in and preferred date and time
• Any message, project details, or notes you include with your request

When you visit rds-auto.com, certain information is collected automatically by our hosting provider and analytics tools, including:

• IP address and approximate geographic location
• Browser type, device type, operating system, and screen size
• Pages you view, links you click, referring URL, and time on site
• Date and time of your visit
• Cookies and similar tracking technologies

We use the information we collect to:

• Respond to inquiries and answer questions about our services
• Schedule appointments and confirm bookings
• Prepare and send tailored quotes
• Provide customer support before, during, and after service
• Send service updates and follow-up communications
• Operate, maintain, secure, and improve our website
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.

We rely on a small number of trusted third-party providers to run our website and communicate with customers. These providers may process information on our behalf strictly to deliver their services, including:

• Website hosting and infrastructure providers
• Website analytics providers (such as Google Analytics, if enabled)
• Transactional email delivery providers used to send booking notifications and replies
• Scheduling, form, and communication tools used to manage appointments

These providers are only permitted to use your information to perform services for us and are required to protect it.

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of our customers, our team, or the public.

Our website uses cookies and similar technologies to remember your preferences, keep the site functioning, and understand how visitors use our pages. If Google Analytics is installed, it sets cookies that help us measure aggregate traffic and improve the site; Google may process this information in accordance with its own privacy policy.

You can control or disable cookies in your browser settings. Blocking cookies may affect how parts of the site work.

We use reasonable administrative, technical, and physical safeguards to protect the information you submit through our website, including encrypted (HTTPS) connections, access controls, and vetted service providers. No method of transmission over the internet is 100% secure, but we work to protect your information consistent with industry standards.

We keep personal information only for as long as needed to provide our services, communicate with you about your vehicle or project, maintain accurate business records, and comply with legal obligations. When information is no longer needed, we delete or anonymize it.

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct information that is inaccurate or incomplete
• Delete personal information we no longer need to retain
• Opt out of non-essential communications at any time

To make a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

Our website is intended for adults inquiring about automotive services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Our website may contain links to third-party websites, social media pages, or manufacturer resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes to our practices, our services, or applicable law. When we make changes, we will update the "Effective date" at the top of this page. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please reach out:

Prefer to book a service instead? Request an appointment.